Return Policy

In the event that you are not 100% satisfied with your purchase order, we accept returns on any item (other than SALE products) that is unworn and has the hang-tag intact. Please contact us at saleseurope@showerspass.com to approve a return. Items in new condition (tags still attached and unworn), purchased from Showers Pass Europe online store may be returned for a refund or size exchange within 30 days of purchase.
Give us a call if you have questions. +49 89 9213151 88

 

Return Shipping

Please note, to return your product for refund, the customer will be responsible for paying the shipping costs. Shipping costs are non-refundable. It is recommended to use a trackable shipping service. 

Exchange shipping charges may apply.

Return/Exchange Address:

Showers Pass Europe GmbH
Birkenleiten 41; 6.OG
80337 Munich
Germany

Please include a copy of the original packing slip with a note on which item/ size/ color you would like to exchange for or note if you would like a refund. 

 

 Return Process

Once your shipment has arrived and been approved, your refund will be processed. We will refund the credit to your credit card or original method of payment as soon as possible. Please allow for a period of up to 14 days to process the refund.